Contact Usequipmentinc.com
Equipment, Inc.
(888) 836-5537
|
2309 Hwy 80 West Jackson, MS 39204
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THE EQUIPMENT, INC. PROMISE

 

Our goal at Equipment, Inc. is 100% Customer Satisfaction.

Delivering this level of satisfaction requires that we clearly communicate our service programs to you.


In addition to the best factory warranty in the industry, Equipment, Inc. promises to do the following:

  • Provide the first 50-hour or 90-day (whichever comes first) inspection and service on your new Bobcat

machine at no charge.* the service includes a complete inspection, with checklist, of your machine.

  • Within the first 60-days after your new machine purchase, Equipment, Inc. will provide free trial time

for any required field service.*

  • Within the first 90-days after your new machine purchase, Equipment, Inc. will provide a free loaner machine if your new machine is out of service more than 48 hours.**
  • Within 91-365 days after your new machine purchase, Equipment, Inc. will provide a loaner machine at a 5% discount from standard rental rate if your new machine is out of service more than 48 hours.** After 365 days, a loaner machine will be offered at a 305 discount from standard rental rate if your new machine is out of service for more than 48 hours.
  • Equipment, Inc promises to provide you low cost, hassle-free Planned Maintenance for the life of your new machine. Use of our Planned Maintenance program helps extend the service life of your new machine and also provides a detailed maintenance history to help improve trade-in value.(turn over
  • Equipment, Inc. promises to have and to keep an extensive inventory of replacement parts within our network of branch locations to help meet your requirements.***
  • To meet your equipment servicing needs, Equipment, Inc. promises to employ a well trained staff of shop and field service technicians, maintain an active fleet of field service vehicles and offer 24/7 emergency service.
  • Equipment, Inc promises to provide low cost, OSHA compliant operator safety familiarization and operational training at our Richland training center and selected field locations.
  • Equipment Inc. promises to have a selected fleet of rental ready attachments and machines available on a 24-hour basis to accommodate your requirements.

As the owner of a new piece of equipment, Equipment Inc., will provide you a low-cost, hassle-free Planned Maintenance Program as part of our service to you.  The program can be tailored to your usage cycles and may be cancelled upon your request.


The program is simple, but very effective for


  • Economically extending the service life of your equipment
  • Providing you with a detailed maintenance history
  • Providing warranty repairs during the warranty period
  • Helping improve your trade-in value for the equipment

Upon the first 50-hour or 90-day (whichever comes first) inspection and service, you will have an opportunity to see and talk with our Certified Service technician that works on your equipment and the steps that are involved


  • During the inspection
  • Adjustments
  • Service
  • Warranty items
  • Recommended care items tips/techniques

 At the completion of this first service, you will then qualify for a special, reduced-rate first 250-hour or 90-dys after first service (whichever comes first) recommended service.  You can bring your machine to our shop or we will come to your location.  The rate will be a flat $115.00 for labor and you will be charged for the certified parts and fluids required to perform the service.*  During the service we also inspect for and perform warrantable repairs at no additional charge.*


Upon completion of this second service, you can continue the Equipment, Inc. Planned Maintenance Program, on your equipment.  Since effective service is dependent on application, hours of use and time since last service, the Planned Maintenance will be customized to your application/requirements with minimum intervals of every 250-hour or ever 90-day (whichever comes first).


Charges for each service period will vary depending on the specific service being performed.  For example: the recommended service for a machine with 1,000 hours of use may include draining, flushing, refilling the radiator, changing all fluid/filters, adjustments and calibrations, but the recommended service for a specific 90-day time period may only require basic engine oil, filter and lubrication.  Regardless of the service interval, the formula will be a labor charge + certified parts and fluids required to perform Planned Maintenance.* As always, we will inspect for and perform warrantable items. Repairs not covered by warranty or Planned Maintenance (e.g. operator abuse, ground engaging items) will be performed upon approval by you.


THANK YOU FOR YOUR BUSINESS!


We look forward to your success when using

Equipment  Inc. Planned Maintenance Program

Low-cost, Hassle-Free Certified Service

Using Manufacturers quality replacement Parts



*For travel of more than 50-miles, a Travel/Mileage charge may also apply

*Sales to National Accounts, Federal/Stale/Local Governments, Independent rental companies are not eligible.

**Pickup and delivery charges will apply.  Loaner may not be same model & features

***emergency order air freight charges apply.